Terms & Conditions

This website is the property of Harrison Thorn Ltd, registered office: 2nd Floor Rothley House, Coalville Business Park, Jackson Street, Coalville, LE67 3NR and company number: 9427208. By using this website you agree that you consent to and are bound by the following terms and conditions:

Law

The user confirms that the use and the terms and conditions of this Harrison Thorn website shall be governed by the laws of England and Wales and that all and any disputes arising of or there from shall be subject to the exclusive jurisdiction of the English courts.

Subject to Contract

All correspondence, conversations and digital communications between Harrison Thorn Ltd and any person including clients, applicants and customers are negotiations only and are always subject to contract.

General Data Protection Regulation

Harrison Thorn Ltd follows security procedures in the storage and disclosure of personal information in order to prevent unauthorised access and we value and respect the security and privacy of our clients, applicants, contacts and site users. We may hold all of these contact details and the history of our communications and client, applicant and contact relationship.

Personal Data may be held on our database for a variety of reasons including for work we have or are currently engaged in. Personal data may also be held for clients, applicants and contacts who we believe may be interested in receiving communications or material from us. We may also conduct open source social media checks as part of any client, purchaser or tenant verification.

This may include information about our business or services and allows Harrison Thorn to control and manage our business relationships effectively and to provide specific material of interest so that clients, applicants and contacts do not receive unwanted or unsolicited material through the post or via electronic communications.

As users and in accordance with your rights under the Act, you may request the amendment of the personal information held and to cease receiving direct marketing materials. Harrison Thorn does not trade, sell, rent or deal in the personal information we hold.

Personal information may, in the ordinary course of our business, move between Harrison Thorn employees, associated companies and to our contractors but will not knowingly transfer data outside the European economic area.

To find out more please read our Privacy Notice via the link at the bottom of our home page.

Intellectual Property

The Harrison Thorn logo is a trade mark registered in the UK. Reproduction of this trade mark other than to view our website is prohibited.

The content is protected under © Harrison Thorn Ltd. Reproduction of part or all of the content, in any form, is prohibited other than with the expressed written permission from Harrison Thorn Ltd.  Required permissions include the use of any of the material, on our website, or any part of the material in any other work, publication, or website, whether in hard copy or electronic or any other form.  No material can be used without such permission and includes, but not limited to, text, imagery, photographs, property details, floorplans, virtual tours, or any other digital media. You may not link to or frame this website without the express permission and the consent of Harrison Thorn Ltd.

Disclaimer

Nothing on this website can or shall be regarded or taken as financial advice in any way, shape or form.  Harrison Thorn takes all reasonable care to ensure that the information contained on this website is accurate however, we cannot guarantee its accuracy and we reserve the right to change the information on this website, including the terms and conditions, at any time. You must therefore check these terms and conditions for any such changes each time you visit this website.

Harrison Thorn makes no representations or warranties and guarantees, of any kind, with respect to this website or the content contained on it.  This includes any text, graphics, material, advertisements, items, links or other content. Harrison Thorn nor any other contributor to this website make any representation or gives any warranty, guarantee, condition or undertaking or term either expressed or implied as to the condition, completeness, quality, performance, accuracy, fitness for purpose or freedom from viruses of the material, links or content contained on this website or that such content will be uninterrupted, up to date, accurate, relevant ant any material time or error free.
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.  We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Privacy

Harrison Thorn will do all it can to ensure that your privacy is protected. If you register with our website, you are required to provide some personal information including an email address. We will never knowingly spam or send you an unsolicited email.

To provide you with the most adequate response to your request we ask to know your name and contact telephone number. Harrison Thorn and our associated companies may wish to provide you with additional information which we think could be of interest to you. If you do not wish to receive information you can inform us of this by contacting us at info@harrisonthorn.co.uk

Harrison Thorn will not deal, sell, rent, or provide any information, you give, to any third party except as necessary to conduct business between us.

By submitting your information to Harrison Thorn you consent to the use of that information as indicated here and in our Privacy Statement. If we change our Privacy Policy we will publish the changes on our Terms and Conditions page of the website.  We may also post additional notice, of the changes, on other pages of our website.  This is to keep you updated of any requirement change relating to information we will collect and how we will use it. If necessary Harrison Thorn may e-mail you should we make any changes so that you may consent to our use of your information in that way. You can find a link to our Privacy Statement at the bottom of the Home Page on our website.
 

Social Media
Harrison Thorn Ltd (“we”, “us” and “our”) has an active presence on a number of external social networks including Facebook, Twitter and LinkedIn (“our social media channels”). Our social media terms of use (terms) are intended to help ensure that we are able to engage with our customers and other users of our social media channels in a respectful environment.

Please read these terms carefully before you start to use our social media channels, as your use of the social media channels (including those which are accessible by clicking on the links on the webpages at https://www.facebook.com/htnews to Harrison Thorn Facebook profile, https://twitter.com/Harrison_Thorn to Harrison Thorn Twitter profile, https://www.linkedin.com/in/harrison-thorn-894b36b1/ to Harrison Thorn LinkedIn company page) indicates that you accept these terms and agree to comply with them. If you disagree with any of these terms you should not access our social media channels.

By providing us with or posting personal data to our social media channels you are agreeing that we may use the information as set out in our social media privacy policy. If there are any additional or varied terms and conditions for a particular application or promotion through our social media channels, see the relevant section in our Terms and Conditions.

Because social media and our use of it is always evolving, we may amend these terms at any time to reflect changes required as a result of new legislation, regulatory requirements, in order to provide a better experience or protect you and us. You should frequently check this webpage to review the current terms because they are binding on you. These terms were last updated in October 2017.

Harrison Thorn Ltd has official profiles on external social networks but this does not mean that we endorse those networks or that we are responsible for their products or services. Harrison Thorn is not responsible for any losses or other damage you suffer as a result of its use. Facebook, Twitter and other external networks have their own terms and conditions and you need to comply with those terms as well as ours.

Any personal data which you do provide us with is covered under our social media privacy policy. We want you to be safe when using the internet and mobile applications, so please don’t include any account, logon, medical, financial, family or other personal details when posting content on our social media channels. We will only ever ask for your contact details which we may request in a private message when we need to assist you with our products or services. Please don’t use our pages to discuss personal details or relationships in public. If you have a question about your account or our products and services, please refer to the Contact Us page on our website.

Please be aware that our social media channels are public and any contribution you make will be available for anyone to see. Also, messages sent over the Internet or via mobile applications may not be completely secure as they are subject to possible interception or loss or possible alteration. This is not within our control and so we are not responsible for them and will not be liable to you or anyone else for any damages or otherwise in connection with any message sent by you to us or any message sent by us to you over the Internet or through a mobile application.

You may not use our social media channels for illegal purposes or otherwise misuse our social media channels (including, without limitation, by hacking or impersonating us, or in any way not permitted by these terms).

Our social media channels have been created to allow you to communicate with us and about us. You may share and comment on content that we post to our social media channels, provided that you do not amend it and that you cite us as the source.

Unless otherwise stated, all trademarks, company names, logos and designs used on our social media channels and copyright in the content of our posts (except where other contributors are acknowledged) are the intellectual property of Harrison Thorn Ltd. You must not copy these or misuse them in any way, or use these for commercial purposes without our consent.

We will assume that any material you transmit or post to our social media channels is not confidential. You retain all of your ownership rights in your content, however you grant us a worldwide, non-exclusive, royalty free licence to freely use, copy, edit, alter, reproduce, publish, display and/or distribute such material for any and all commercial and non-commercial purposes in any media or through any distribution method. In addition When you submit materials to our social media channels, you confirm that you are entitled to submit the content and that the content is accurate, not confidential, and not in violation of any contractual restrictions or other third-party rights.

When posting content please be polite, respectful, relevant, accurate where stating facts and civil to others, even if your views differ. Your content must comply with the law of England, Wales, Scotland, Northern Ireland and any country from which it is posted.

You agree to compensate us fully if we suffer loss and damage as a result of your failure to abide by these terms.

We reserve the right to contact you where we have received complaints about your content, and we may ask you to remove certain content where such content does not comply with these terms or the law. We also reserve the right to moderate any content posted to our social media channels.

Tracking and cookies

The Harrison Thorn website and any applications we make available may collect data about how you use our services in order to help us improve future functions and provision. We may use Analytical tools by other providers to enable us to do this.  If we do this no data that personally identifies an individual (such as a name, email address or billing information) will be tracked, stored, collected or uploaded.  We may collect and report on the utility, adoption and use of specific features, functionality, crashes and exceptions and other useful, anonymous metrics.   To do this Harrison Thorn puts small files (known as ‘cookies’) onto your computer to collect information about how you browse the site. This is to measure how you use our website so it can be updated and improved upon.  To find out more about cookies search for ‘how to manage cookies’ with your search engine provider.

Geographic location data

Some electronic software, apps, mapping tools, devices or platforms can detect approximate geographic location. Harrison Thorn does not control the accuracy of this information. If this function is utilised you may provide your permission in order to access location data for the purposes of finding results, including search results or directions based on your current location. Note you can disable location settings within your browser, app or on your device or platform.

Viruses, hacking and other offences
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them.

Indemnity

You acknowledge that you are solely responsible for the use to which you put this website and all the results and information you obtain from it and that all warranties, guarantees, conditions, undertakings, representations and terms whether expressed or implied, statutory or otherwise are hereby excluded to the fullest extent permitted by law.

Harrison Thorn Ltd website contains links to other sites but we are not responsible for the privacy practices within any of those sites. When you leave our site please read the privacy statements of other websites you visit.

We, including contributors to this website or linked websites, don’t accept liability for loss or damage incurred by users of the website, whether direct, indirect or consequential or any indirect loss or damage incurred by you.  This incorporates whether caused by tort, breach of contract or otherwise, and arising out of or in relation to or in connection with your access to or use of or inability to use this website and anything to do in connection with our site, its use, the inability to use, or results of the use of our site, any websites linked to it and any materials posted on it. This includes loss of:

• income or revenue
• business
• profits or contracts
• anticipated savings
• data
• goodwill
• tangible property
• wasted management or office time

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.  

Whilst Harrison Thorn take care to ensure that the standard of this website remains high and to maintain the continuity of it, we do not accept any ongoing obligation or responsibility to operate or host this website (or any particular part of it).

General
 

Our trading office & correspondance address is at 4 Lancaster Close, Coalville, Leicestershire, LE67 4TG.

We do not hold client money protection but are registered with the Deposit Protection Service and members of the Property Redress Scheme. In addition we work to a strict Code of Practice which is made available to all our clients on request.

We accept no liability for any failure to comply with these terms and conditions where such failure is due to circumstance beyond our reasonable control.

If we waive any rights available to us under these terms and conditions on one occasion, this does not mean that those rights will automatically be waived on any other occasion.

If any of these terms and conditions are held to be invalid, unenforceable or illegal for any reason, the remaining terms and conditions shall nevertheless continue in full force.

Governing law

These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
 

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Competition Terms and Conditions
Here are the complete terms and conditions for all the competitions we run.

1. Definitions and introduction
1.1 In this Agreement the following words and phrases shall have the following meanings (and, where applicable, the singular shall include the plural):

“Competition” means any competition or promotion on our websites, social media or in the press;

“Employee” shall include employees, freelancers and contractors;

“Entrant” means any person who enters a Competition;

“Family Member” means a spouse, partner, close blood relation or spouse of a close blood relation;

“Harrison Thorn” means Harrison Thorn Ltd, and their subsidiaries and licensees;

The words "include" and "including" shall not be interpreted as limiting the generality of any preceding words;

“Intellectual Property Rights” means any trademarks, copyright, moral rights, confidential information, trade secrets and all or any other intellectual or industrial property rights, both registered and unregistered anywhere in the world, including any renewals and extensions and including any such rights discovered or invented after the date of this Agreement;

“Participant” means any person who is selected by us to participate in a Competition;

“Prize” means any prize or gift offered or awarded in a Competition;

“Specific Rules” means the specific rules, entry instructions and any other specific details or terms relating to the particular Competition or Prize published on this website or on any other website or in any other media which features the Competition;

“Terms” means these Competition Terms and Conditions together with any Specific
Rules;

“We”, “us” and “our” means Harrison Thorn including any successors in title and assign.

“You” means an Entrant or Participant in or winner of (as the case may be) a Competition.

1.2 All of our Competitions will be subject to (i) these Competition Terms and Conditions and (ii) the Specific Rules and you will be bound by these Terms when you enter or participate in any Competition or accept any Prize. If these Competition Terms and Conditions differ or conflict with any Specific Rules then the Specific Rules will prevail.
1.3 We may add to, amend or vary these Competition Terms and Conditions from time to time, at our discretion.
1.4 You agree to co-operate with and comply with all reasonable requests made by us in connection with any Competition.
2. Eligibility and Entry Criteria
2.1 In order to make a valid entry into a Competition you must enter as an individual using your legal name and make only one entry per Competition, unless the Specific Rules allow you to make multiple entries. You may only enter a competition if you are a resident of the United Kingdom
2.2 You may not enter a Competition if you are an employee, or Family Member of an employee, of (i) any Harrison Thorn Company or (ii) any Competition sponsor or Prize giver or if you are directly or indirectly connected with the Competition.
2.3 You may not enter a Competition if you have been given the answer(s) or any other relevant information in relation to the Competition, either directly or indirectly, by any employee of any Harrison Thorn Company, Competition sponsor or Prize giver.
2.4 No multiple, bulk, automated, machine assisted, third party, syndicate or other group entries will be accepted. We shall disqualify any entries which, in our reasonable opinion, appear to have used any of these entry methods including multiple entries from the same IP address or telephone number, unless the Specific Rules state that multiple entries are permitted.
2.5 Candidates in any General, Mayoral or any other national or local Election will be ineligible, during the period of such Election, to enter any Competition until after the conclusion of such Election.
2.6 We may ask you to provide us with proof of your eligibility to enter a Competition and we reserve the right, in our sole discretion, to decide whether or not eligibility criteria have been met. Breach of any of the criteria contained in this Clause 2 may result in your disqualification from a Competition and/or the withdrawal of a Prize.
3. Entering a Competition
3.1 Entries by email must be sent to the applicable email address as advertised in the press or online. Please be aware that email addresses may change from Competition to Competition.
3.2 Please take care to follow the exact press or online Competition entry instructions. We cannot guarantee Competition entry for mis-spelt entries;
3.3 If you are using a telephone which is not paid for by you, please ask for the permission of the bill payer before entering the Competition.
4. Prizes
4.1 If you win a prize, we will notify you within 28 days of the end date of the Competition and you will then have 28 days within which to claim the Prize. If you fail to claim the Prize within the time-limit, or fail to comply with any other instructions or time-limits notified to you, you will forfeit your right to the Prize and your claim will be invalid.
4.2 We reserve the right, at our absolute discretion, to request certain evidence relating to your Competition entry including proof of identity, age and address. Please ensure you have given us your correct address
4.3 We may carry out an interview with you either by telephone or in person and we may record the interview;
4.4 All Prizes are non-transferable and may not be given, assigned or sold to another person.
4.5 Prizes cannot be exchanged for cash or other alternatives except by us in accordance with clause 10.1.
4.6 You will not be entitled to receive a Prize which, for any reason, you would be prohibited by law from purchasing, using or owning.
4.7 Unless otherwise stated in the Specific Rules, you may not win more than one Prize per Competition and we reserve the right to withhold or reclaim any second or subsequent Prize.
4.8 No fee is payable to you in respect of your involvement in the Competition.
5. Confidentiality and Publicity
5.1 You agree to keep confidential any information which you know or reasonably ought to know is confidential and relates to us, our business or the Competition or Prize.
5.2 You agree to participate, at our request, in publicity (including interviews) and you agree that we own all Intellectual Property Rights in, and may use at our absolute discretion, such publicity/interviews. We may refer to your association with the Competition and/or the Prize in all publicity, marketing and materials.
5.3 You agree that you shall not publicise your involvement in the Competition or the fact that you have won a Prize (including giving interviews) except as set out in clause 5.2 or with our prior written consent.
5.4 We may publish winners’ names and counties and make them available to third parties upon their request which may be made by sending a self-addressed stamped envelope to our address up to 1 month after the closing date for the relevant Competition.
6. Intellectual Property Rights
6.1 By entering a Competition you: (i) confirm the grant by you to us of a worldwide, perpetual, royalty free licence in the Intellectual Property Rights in the Products or Competition entry, (ii) waive any moral rights and like rights you have in relation to the Products or Competition entry so that we shall be entitled to use the Products or Competition entry in any and all media at no cost to us and (iii) warrant to us that the Products or Competition entry:
6.1.1 are personal and related specifically to you;
6.1.2 are owned and controlled by you and that you have the right, power and authority to grant the rights set out in these Terms;
6.1.3 will not infringe the Intellectual Property Rights, privacy or any other rights of any third party;
6.1.4 will not contain anything which is untrue, defamatory, obscene, indecent, harassing or threatening;
6.1.5 do not violate any applicable law or regulation (including any laws regarding anti-discrimination or false advertising);
6.1.6 are not obscene or pornographic;
6.1.7 do not, to the best of the your knowledge, contain any viruses or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information;
6.1.8 are free from any encumbrances such that we may use the Products in accordance with and in the manner set out in these Terms.
6.2 For the avoidance of doubt, all rights relating to the Competition (including the name, title and format of the Competition) will vest exclusively in Harrison Thorn for our own use (in our absolute discretion).
6.3 Unless otherwise stated, Competition entries will not be returned to you.
6.4 Any personal data submitted by you will be used solely in accordance with current UK data protection legislation and our privacy policy.
7. Disqualification
7.1 We reserve the right (without accepting any liability or giving you any compensation) to disqualify you from a Competition and/or withhold or withdraw a Prize (or seek compensation from you therefor) if (in our opinion, which shall be final):
7.1.1 you are in breach of the Terms or any of your obligations, representations and/or warranties under this Agreement;
7.1.2 your conduct is inappropriate or contrary to the spirit or intention of the Terms or of the Competition;
7.1.3 you have committed or undertaken any fraud, dishonesty, deceit, misconduct or similar action including providing any false or incorrect information;
7.1.4 your act(s) or omission(s) might have an adverse effect on the Competition or Harrison Thorn (or any of its companies);
7.1.5 it is in our best interests to do so.
7.2 Entries that are incomplete, indecipherable, corrupt, late or otherwise not in accordance with entry instructions will not be accepted.
7.3 In the event of your disqualification from the Competition/Prize:
7.3.1 we reserve the right to select another Entrant to take part in the
Competition/receive the Prize; and
7.3.2 you may be required to pay any costs incurred.
8. Cancellation of the Competition
8.1 We shall be entitled, in our reasonable discretion, to cancel, delay and/or recommence a Competition with immediate effect by press or online announcement without any liability to you. If we cancel a Competition after you have claimed a Prize, we will use our reasonable endeavors to offer you an alternative Prize. If we offer you an alternative Prize but you do not accept it, you shall have no claim against us.
8.2 We may cancel a Competition if we believe we have good reason to do so, including if:
8.2.1 a broadcasting, publishing, production, distribution or printing error of any kind occurs (whether in the press or online or otherwise);
8.2.2 there have been any errors in the preparation for, or the conduct of, the Competition materially affecting the result of the Competition, the number of Prize claims or the value of the Prize claims.
9. Exclusion of liability/indemnity9.1 Nothing in the Terms excludes our liability for:
9.1.1 death or personal injury arising out of our negligence or the negligence of our employees;
9.1.2 fraud or fraudulent misrepresentation by us or our employees; or
9.1.3 any other liability that cannot be excluded or limited by law.
9.2 Without prejudice to the provisions of Clause 9.1, we exclude all liability whatsoever for any costs, expenses, losses, damages, liabilities, injury or disappointment including any loss of profit, business, contracts, revenues or anticipated savings and whether special, direct, indirect or consequential suffered by you howsoever arising in connection with the Competition and/or Prize.
9.3 Without prejudice to the provisions of Clause 11.1 and subject to the provisions of Clause 9.2, we shall have no liability whatsoever:
9.3.1 in respect of Competitions operated by third parties and featured on air or on our websites. The relevant third party will be responsible for the fulfilment of the Competition. We accept no responsibility for the acts or omissions of such third parties;
9.3.2 in the event of postal, or online entries delayed or not received by us as a result of network incompatibility, technical faults or for any other reason;
9.3.3 for any person not being able to enter a Competition for any reason, including system failure, error, the application through which online entries are made being down, hacks on the system or personal computer issues;
9.3.4 for any losses suffered by you in submitting data to us;
9.3.5 for any mistakes in the source material utilised by us;
9.4 The decision of our judges is final and conclusive in all circumstances and no correspondence will be entered into.
9.5 You agree to indemnify us and employees against all costs, losses, damages, expenses and liabilities (including for loss of reputation and goodwill and professional advisors fees) suffered by us arising as a result of a breach by you of your obligations under the Terms or in any way in connection with your failure to follow our reasonable instructions with regard to your entry into the Competition or taking of any Prize.
10. Force Majeure
10.1 We shall not be liable to perform any of our obligations under the Competition or in respect of the Prizes where we are unable to do so as a result of unforeseen circumstances or circumstances beyond our reasonable control and whilst we may (but shall not be obliged to) endeavor to provide an alternative Prize of equal value, we shall not be liable to compensate you in such circumstances.
11. General
11.1 You agree you will not by any act or omission do anything, which might bring Harrison Thorn or its companies into disrepute or affect the reputation of the Competition or Harrison Thorn.
11.2 The Terms shall be governed and construed in accordance with the laws of England and Wales and you and we submit to the exclusive jurisdiction of the Courts of England.
11.3 The terms represent the entire agreement between you and us relating to the Competition and/or the Prize and supersede any prior representations, agreements, negotiations or understandings (whether oral or in writing). No variation of the Terms is effective unless approved by an authorised representative of Harrison Thorn in writing.
11.4 Except as specifically set out herein, all conditions, warranties and representations expressed or implied by law are excluded
11.5 The invalidity, illegality, or unenforceability of the whole or any part of the Terms does not affect or impair the continuation in force of the remainder of the Terms.
11.6 The failure to exercise or delay in exercising a right or remedy provided hereunder or by law does not constitute a waiver of the right or remedy or waiver of other rights or remedies.
11.7 This Agreement does not create any right or benefit enforceable by any person not a party to it (within the meaning of the Contracts (Rights of Third Parties) Act 1999)